Contact Us

Any questions?

Need more details? Get in touch with us.

Our dedicated customer service team offers assistance throughout the process and our medical team is available to support you with interpretation of the report upon request.

For more information about the order process, collection or the status of your order, please contact the Roche Foundation Medicine Customer Care team on:

0800 731 5711 or by email at uk.foundation@roche.com

If you have a question about the sample, please contact the Medical Information team on:

0800 328 1629 or by email at medinfo.uk@roche.com

To report an adverse event contact UK Drug Safety:

01707 367 554