The easiest way to place an order is via the Foundation Medicine Online Order Portal. This platform not only enables you to place your orders simply and quickly, it will also give you a complete overview of your tests at any time during the laboratory process and both view and manage your patients' reports once they are released.
In order to register for the Online Order Portal, click the ORDER NOW button above and follow the prompts for a new user. If you are a Delegated User (DU) ordering on behalf of a Health Care Professional (HCP), please contact the Customer Care Team on the following details: 0800 731 5711 option 3 or by emailing uk.foundation@roche.com and we can support you with your order process.
If you are unable to place your order on the online ordering portal, please download the order form and complete all the information requested and then email the form to: uk.foundation@roche.com. You will be required to confirm that you have obtained informed consent using either:
- The Informed Consent Form provided, or
- Warrant that existing consent form(s) appropriately obtain the consent as detailed in our Informed Consent Form, with particular regard to the exchange of personal and/or sensitive personal data beyond the UK, EU and/or EEA
When placing an order, the portal will give you the option to decide how the order will be financed by clicking on the relevant payment method, choosing either Request Invoice (Direct Hospital Invoicing) or Customer Self Pay (up front credit card payment).